Need help with Meetings Risk Manager? Have feedback for new suggestions? Here’s how to contact our team.
Email:
mrm@thetalake.com
Our team aims to respond to your email as soon as possible.
What to include in your email?
Subject: A short statement that describes the problem or request. e.g.: "User can't login" or “Zoom meetings not being monitored”
Description: A longer statement on what the issue or request is. More detail is better than less, like how to recreate the problem, or what you’re trying to do using the product.
Issue Severity: how is this issue affecting your operations? (low, normal, high, urgent)
Attachments (optional): optional, but very helpful. Screenshots of the problem are great and help your support team understand the problem.